How To Fix AH362 - Cancellation period without cancellation time unit

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 362

• Message text: Cancellation period without cancellation time unit

What causes this issue?

You have specified a cancellation time unit without specifying the
number of the cancellation time units. This number is required for
calculating the cancellation date.

System Response

How to fix this error?

Enter the number of cancellation time units.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH362 - Cancellation period without cancellation time unit ?

  The SAP error message AH362, "Cancellation period without cancellation time unit," typically occurs in the context of managing contracts, service orders, or similar transactions where cancellation periods are defined. This error indicates that a cancellation period has been specified, but the system does not recognize a corresponding time unit for that period.
  Cause:
  
  Missing Time Unit: The cancellation period is defined, but the time unit (e.g., days, months) is not specified.
  Configuration Issues: There may be issues in the configuration settings related to the cancellation periods in the relevant module (e.g., Sales and Distribution, Contract Management).
  Data Entry Error: The user may have inadvertently left the time unit field blank when entering or modifying the cancellation period.
  
  Solution:
  
  
  Check the Cancellation Period Entry:
  
  Go to the transaction where the cancellation period is defined (e.g., contract, order).
  Ensure that both the cancellation period and the corresponding time unit are filled in correctly.
  
  
  
  Review Configuration Settings:
  
  If you have access to configuration settings, navigate to the relevant area (e.g., SPRO) and check the settings for cancellation periods.
  Ensure that the time units are properly defined and linked to the cancellation periods.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, correct the entry by specifying the appropriate time unit for the cancellation period.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on how to set up cancellation periods and time units in your version of SAP.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or others related to contract management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary permissions to make changes to the cancellation periods and related settings.
  
  By following these steps, you should be able to resolve the AH362 error and ensure that cancellation periods are correctly defined in your SAP system.