How To Fix AH349 - Internal: more than one partner was found for contract &1: &2 partners

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 349

• Message text: Internal: more than one partner was found for contract &1: &2 partners

What causes this issue?

An internal error has occurred. More than one &V2& partners were found
for contract &V1&.

System Response

Processing is canceled.

How to fix this error?

Contact SAP with the following error message:
The partner data must be checked. The system determined in part 1 of
module ISU_BILLING_PREPARE_UPDATE that more than one partner was found
for one contract. The structure reader in function module
ISU_CUSTOMER_DATA_READ must provide exactly one partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH349 - Internal: more than one partner was found for contract &1: &2 partners ?

  The SAP error message AH349 indicates that there is an issue with the contract management system where more than one partner is found for a specific contract. This can occur in scenarios where the system expects a single partner but encounters multiple entries, leading to confusion in processing.
  Cause:
  
  Multiple Partner Entries: The primary cause of this error is that the contract in question has multiple partner entries associated with it. This can happen due to incorrect data entry or configuration in the partner determination settings.
  Data Inconsistency: There may be inconsistencies in the master data related to partners, such as duplicate entries or incorrect relationships defined.
  Configuration Issues: The configuration settings for partner determination in the contract management module may not be set up correctly, leading to ambiguity in partner selection.
  
  Solution:
  
  Check Partner Assignments: Review the contract in question and check the partner assignments. Ensure that only the necessary partners are assigned to the contract. You can do this by navigating to the contract details and examining the partner tab.
  Remove Duplicates: If you find multiple partners assigned that should not be there, remove the duplicates or correct the entries to ensure that only one valid partner is associated with the contract.
  Review Partner Determination Configuration: Check the configuration settings for partner determination in the relevant customizing settings (transaction code SPRO). Ensure that the rules for partner determination are correctly defined to avoid multiple partners being assigned.
  Data Consistency Check: Run a data consistency check to identify any inconsistencies in partner master data. This can help in identifying and rectifying any issues with partner records.
  Consult Documentation: Refer to SAP documentation or notes related to partner determination and contract management for any specific guidelines or updates that may address this issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order), VA03 (Display Sales Order), or ME22N (Change Purchase Order) to check the partner assignments in related documents.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the AH349 error and ensure that your contract management processes run smoothly.