How To Fix AH311 - Invoicing document &1: FKKOP-AUGBL &2 (instead of &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 311

• Message text: Invoicing document &1: FKKOP-AUGBL &2 (instead of &3)

What causes this issue?

Inconsistency:
The specified invoicing document &v1& has &v2& entered as AUGBL in
FKKOP. However, number &v3& of the corresponding invoicing offsetting
document must be entered for a reversed invoicing document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH311 - Invoicing document &1: FKKOP-AUGBL &2 (instead of &3) ?

  The SAP error message AH311 typically relates to issues with invoicing documents in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. The error message indicates a problem with the billing document, specifically with the fields related to the billing document number and the associated data.
  Cause:
  The error message AH311 can occur due to several reasons, including:
  
  Incorrect Document Number: The billing document number specified in the transaction may not exist or may be incorrect.
  Data Inconsistency: There may be inconsistencies in the data related to the billing document, such as missing or incorrect entries in the database.
  Configuration Issues: There may be configuration issues in the FI-CA module or related settings that prevent the system from processing the invoicing document correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the invoicing document.
  
  Solution:
  To resolve the AH311 error, you can take the following steps:
  
  Verify Document Number: Check the invoicing document number (&1) and ensure it is correct and exists in the system.
  Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., FKKOP) for any inconsistencies or missing data related to the billing document.
  Review Configuration: Ensure that the configuration settings for the FI-CA module are correctly set up. This may involve checking the billing document types and related settings.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the invoicing document.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FKKOP (Billing Document), and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to FI-CA and invoicing processes for additional insights.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the AH311 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the AH311 error message in SAP.