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Message type: E = Error
Message class: AG - Nachrichten ATP-Server
Message number: 775
Message text: Document with reqmt-specific credit limit block! No changes possible
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AG775
- Document with reqmt-specific credit limit block! No changes possible ?The SAP error message AG775 indicates that a document is blocked due to a requirement-specific credit limit issue. This typically occurs in the context of credit management within SAP, where a customer's credit limit has been exceeded or is not sufficient for the transaction being processed.
Cause:
- Credit Limit Exceeded: The customer has exceeded their credit limit, and the system is preventing further transactions to mitigate financial risk.
- Credit Management Settings: The settings in the credit management module may be configured to block transactions when certain credit thresholds are reached.
- Document Type: The specific document type may have additional requirements or restrictions related to credit management.
- Customer Master Data: The customer master data may have been set up with specific credit limits or blocks that are being enforced.
Solution:
Review Customer Credit Limit:
- Check the customer's credit limit in the customer master data (transaction code
FD03
for display).- If necessary, increase the credit limit or adjust the customer's credit profile.
Analyze Open Items:
- Review any open invoices or outstanding payments that may be contributing to the credit limit being exceeded.
Adjust Credit Management Settings:
- If the credit management settings are too strict, consider adjusting the parameters in the credit management configuration (transaction code
OB45
for credit control area settings).Release the Block:
- If you have the necessary authorization, you can manually release the credit block for the document in question (transaction code
FD32
for credit management).Consult with Finance Team:
- If you are unsure about making changes to credit limits or settings, consult with your finance or credit management team to ensure compliance with company policies.
Check for Other Blocks:
- Ensure that there are no other blocks on the document that could be causing the issue, such as delivery blocks or payment blocks.
Related Information:
FD03
: Display Customer Master DataFD32
: Change Customer Credit ManagementOB45
: Credit Control Area SettingsBy following these steps, you should be able to identify the cause of the AG775 error and take appropriate action to resolve it.
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