How To Fix AG773 - Document with credit limit block!

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 773

• Message text: Document with credit limit block!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AG773 - Document with credit limit block! ?

  The SAP error message AG773, which states "Document with credit limit block," typically occurs when a sales document (like a sales order or delivery) is blocked due to credit limit issues. This means that the customer associated with the document has exceeded their credit limit, and the system is preventing further transactions to mitigate financial risk.
  Causes:
  
  Exceeded Credit Limit: The customer has exceeded their assigned credit limit in the system.
  Credit Management Settings: The credit management settings in SAP may be configured to block transactions when a customer exceeds their credit limit.
  Customer Master Data: The credit limit set in the customer master data may be incorrect or outdated.
  Open Items: The customer may have outstanding invoices or open items that contribute to exceeding the credit limit.
  Credit Control Area: The credit control area settings may not be aligned with the customer's credit management requirements.
  
  Solutions:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD03 or VD03) to verify the credit limit assigned to the customer.
  If necessary, adjust the credit limit to accommodate the new transaction.
  
  
  
  Clear Open Items:
  
  Review the customer's open items (transaction code FBL5N) and ensure that any overdue invoices are cleared or paid.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit limit block is not appropriate, consider adjusting the credit management settings in the system (transaction code OB45 for credit control area settings).
  
  
  
  Release the Block:
  
  If you have the necessary authorization, you can manually release the credit block for the document (transaction code VA02 for sales orders). This should be done with caution and typically requires approval.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about making changes to credit limits or releasing blocks, consult with your finance or credit management team for guidance.
  
  
  
  Related Information:
  
  Credit Management in SAP: SAP provides various tools and functionalities for managing customer credit, including credit checks during sales order processing.
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master Data
  FBL5N: Customer Line Item Display
  VA02: Change Sales Order
  OB45: Maintain Credit Control Area
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  Important Note:
  Always ensure that any changes made to credit limits or customer data are in compliance with your organization's financial policies and procedures.