How To Fix ADPTM114 - User not active - contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ADPTM - Message Class for Component Maintenance Cockpit

• Message number: 114

• Message text: User not active - contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ADPTM114 - User not active - contact your system administrator ?

  The SAP error message ADPTM114: User not active - contact your system administrator typically indicates that the user account you are trying to log in with is inactive or has been locked. This can happen for several reasons, including:
  Causes:
  
  User Account Inactivity: The user account may have been set to inactive by an administrator.
  Account Lock: The account may be locked due to multiple failed login attempts or other security policies.
  User Deactivation: The user may have been deactivated due to organizational changes, such as leaving the company or changing roles.
  Profile Issues: The user profile may not be correctly configured or may have expired.
  Authorization Issues: The user may not have the necessary authorizations to access the system.
  
  Solutions:
  
  Contact System Administrator: The first step is to contact your system administrator or IT support team. They can check the status of your user account and take appropriate action.
  Unlock Account: If the account is locked, the administrator can unlock it using transaction code SU01 (User Maintenance).
  Activate User: If the account is inactive, the administrator can activate it in the same transaction (SU01).
  Check User Profile: Ensure that the user profile is correctly set up and that the user has the necessary roles and authorizations.
  Review Security Policies: If the account was locked due to security policies, the administrator may need to review and adjust these policies if necessary.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk changes)
  SUIM: User Information System (to check user authorizations)
  
  
  
  User Locking Policies: Organizations often have policies in place that lock accounts after a certain number of failed login attempts. Understanding these policies can help prevent future occurrences.
  
  
  Audit Logs: Administrators can check audit logs to see why the account was locked or deactivated, which can provide insights into any underlying issues.
  
  
  User Roles and Authorizations: Ensure that the user has the correct roles assigned to access the required transactions and functionalities in SAP.
  
  
  If you are not the system administrator, it is essential to reach out to them for assistance, as they have the necessary permissions to resolve this issue.