How To Fix ADPTM113 - User & locked - contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ADPTM - Message Class for Component Maintenance Cockpit

• Message number: 113

• Message text: User & locked - contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ADPTM113 - User & locked - contact your system administrator ?

  The SAP error message ADPTM113: User & locked - contact your system administrator typically indicates that a user account has been locked due to various reasons, such as multiple failed login attempts, inactivity, or administrative actions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Inactivity: Some systems have policies that lock accounts after a certain period of inactivity.
  Manual Locking: An administrator may have manually locked the user account for security reasons.
  Password Expiration: If the user’s password has expired and they have not reset it, the account may be locked.
  System Policies: Organizational policies regarding user account management may lead to automatic locking under certain conditions.
  
  Solution:
  
  Contact System Administrator: The immediate step is to contact your SAP system administrator. They have the necessary permissions to unlock the user account.
  Unlocking the Account:
  
  The administrator can unlock the account using transaction code SU01 (User Maintenance).
  In the User Maintenance screen, the administrator should enter the locked user ID, click on the "Lock/Unlock" button, and then unlock the account.
  
  
  Check User Status: The administrator should check the user’s status and any related logs to determine why the account was locked.
  Reset Password: If the account is locked due to password expiration, the administrator may need to reset the password.
  Review Security Policies: If this is a recurring issue, it may be necessary to review and adjust the security policies regarding account locking and password management.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  SUIM: User Information System (to check user status and logs)
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to user management and locking mechanisms.
  Documentation: Review the SAP security documentation for best practices on user account management and security policies.
  
  Preventive Measures:
  
  User Training: Educate users on proper login procedures and the importance of password management.
  Monitoring: Implement monitoring for failed login attempts to proactively address potential issues before they lead to account locking.
  Policy Review: Regularly review and update security policies to ensure they align with organizational needs and best practices.
  
  By following these steps, you should be able to resolve the issue related to the ADPTM113 error message effectively.