How To Fix /ACCGO/UIS_MSG500 - Error while reading order data

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 500

• Message text: Error while reading order data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG500 - Error while reading order data ?

  The SAP error message /ACCGO/UIS_MSG500 typically indicates an issue related to reading order data in the context of the SAP system, particularly in the area of accounting or logistics. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the order data, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the order data.
  Configuration Issues: Incorrect configuration settings in the system could lead to problems when trying to read order data.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the required data.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  Run consistency checks or reports to identify and correct any data issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the order data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to order management and ensure they are set up correctly.
  Consult with your SAP Basis or functional team to verify that all necessary configurations are in place.
  
  
  
  System Performance:
  
  Monitor system performance using transaction ST03 or ST04 to identify any bottlenecks.
  If the system is under heavy load, consider scheduling the operation during off-peak hours.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context.
  If necessary, engage your SAP Basis team to investigate any underlying technical issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), ST03 (Workload Analysis), and SM21 (System Log).
  Documentation: Review SAP documentation related to order management and error handling for additional insights.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.