How To Fix /ACCGO/UIS_API167 - EXTID &1: Telephone missing in vendor address data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/UIS_API -

  • Message number: 167

  • Message text: EXTID &1: Telephone missing in vendor address data

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/UIS_API167 - EXTID &1: Telephone missing in vendor address data ?

    The SAP error message /ACCGO/UIS_API167 EXTID &1: Telephone missing in vendor address data indicates that there is a missing telephone number in the vendor's address data for the external ID specified by &1. This error typically arises when trying to process vendor-related transactions or data that require complete vendor information, including contact details.

    Cause:

    1. Missing Telephone Number: The primary cause of this error is that the vendor master data does not have a telephone number entered in the address details.
    2. Data Inconsistency: There may be inconsistencies or incomplete data in the vendor master record.
    3. Integration Issues: If the vendor data is being pulled from an external system, there may be issues with data synchronization or mapping.

    Solution:

    1. Update Vendor Master Data:

      • Go to the vendor master data transaction (e.g., XK02 for general data or MK02 for purchasing data).
      • Enter the vendor number corresponding to the external ID &1.
      • Navigate to the address details section and ensure that a telephone number is entered.
      • Save the changes.
    2. Check Data Entry:

      • Ensure that the telephone number is entered in the correct format and field.
      • Verify that there are no leading or trailing spaces in the telephone number field.
    3. Data Validation:

      • If you are importing or integrating vendor data from another system, ensure that the data being imported includes all required fields, including the telephone number.
      • Implement validation checks in the data import process to prevent incomplete records from being created.
    4. Consult Documentation:

      • Review any relevant SAP documentation or configuration settings related to vendor master data to ensure compliance with required fields.

    Related Information:

    • Transaction Codes:

      • XK02 - Change Vendor (General Data)
      • MK02 - Change Vendor (Purchasing Data)
      • BP - Business Partner (if using the Business Partner approach)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on vendor data management.

    • User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to edit vendor master data.

    • Testing: After making the necessary updates, test the transaction again to confirm that the error has been resolved.

    By following these steps, you should be able to resolve the error and ensure that the vendor master data is complete and accurate.

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