How To Fix /ACCGO/OE_CALLOF_API009 - Call-off not performed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/OE_CALLOF_API -

• Message number: 009

• Message text: Call-off not performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_CALLOF_API009 - Call-off not performed ?

  The SAP error message /ACCGO/OE_CALLOF_API009 Call-off not performed typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Advanced Compliance Reporting (ACR) or related functionalities. This error indicates that a call-off operation (which is a type of procurement or order management process) could not be completed successfully.
  Causes:
  
  Missing Data: Required data for the call-off process may be missing or incomplete. This could include missing purchase order details, vendor information, or material master data.
  Configuration Issues: There may be configuration issues in the system that prevent the call-off from being processed correctly. This could involve settings related to the procurement process, document types, or other related configurations.
  Authorization Issues: The user attempting to perform the call-off may not have the necessary authorizations to execute the transaction.
  System Errors: There could be underlying system errors or bugs that are causing the call-off process to fail.
  Business Logic Violations: The call-off may violate certain business rules or logic defined in the system, such as quantity limits or budget constraints.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data for the call-off is present and correctly entered. Verify the purchase order, vendor, and material details.
  Review Configuration: Check the configuration settings related to the call-off process. Ensure that all necessary settings are correctly defined in the system.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the call-off. If not, work with your SAP security team to grant the necessary permissions.
  Error Logs: Check the system logs for any additional error messages or details that could provide more context about the failure. This can help identify specific issues that need to be addressed.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or recommended solutions.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the call-off process, such as ME21N (Create Purchase Order) or ME22N (Change Purchase Order).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the /ACCGO/OE_CALLOF_API009 Call-off not performed error in your SAP system.