How To Fix /ACCGO/MCK_NEGO013 - CBC does not exist for some items; cannot negotiate

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 013

• Message text: CBC does not exist for some items; cannot negotiate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO013 - CBC does not exist for some items; cannot negotiate ?

  The SAP error message /ACCGO/MCK_NEGO013 CBC does not exist for some items; cannot negotiate typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that the system is unable to find a valid Charging Business Case (CBC) for certain items during the negotiation process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing CBC Configuration: The most common reason for this error is that the Charging Business Case (CBC) has not been defined or configured for the specific items or services being processed.
  Incorrect Item Configuration: The items in question may not be properly linked to a valid CBC, or the configuration may be incomplete.
  Data Inconsistency: There may be inconsistencies in the data related to the items, such as missing attributes or incorrect settings.
  Versioning Issues: If there are multiple versions of the CBC, the system may be referencing an outdated or incorrect version.
  
  Solution:
  
  
  Check CBC Configuration:
  
  Navigate to the SAP CC configuration and verify that the CBC is correctly defined for the items in question.
  Ensure that all necessary attributes and parameters are set up correctly.
  
  
  
  Link Items to CBC:
  
  Ensure that the items are properly linked to the appropriate CBC. This may involve checking the item master data and ensuring that the correct CBC is assigned.
  
  
  
  Review Data Consistency:
  
  Perform a data consistency check to identify any discrepancies or missing data related to the items and their associated CBCs.
  
  
  
  Update or Create CBC:
  
  If the CBC does not exist, you may need to create a new CBC that includes the necessary items.
  If the CBC exists but is not applicable, consider updating it to include the required items.
  
  
  
  Check Versioning:
  
  If there are multiple versions of the CBC, ensure that the correct version is being referenced in the negotiation process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the negotiation process works as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or support team for further assistance.