How To Fix /ACCGO/MCK_NEGO010 - Performance intensive step; user must wait till CBC are refreshed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 010

• Message text: Performance intensive step; user must wait till CBC are refreshed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO010 - Performance intensive step; user must wait till CBC are refreshed ?

  The SAP error message /ACCGO/MCK_NEGO010 Performance intensive step; user must wait till CBC are refreshed typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This message indicates that a performance-intensive operation is currently being processed, and the user must wait until the Central Business Component (CBC) data is refreshed before proceeding.
  Cause:
  
  Performance-Intensive Operations: The error is triggered when a user attempts to perform an action that requires access to data that is currently being processed or refreshed. This can happen during high-load scenarios or when large amounts of data are being processed.
  Data Refresh: The CBC may be undergoing a refresh cycle, which is necessary for ensuring that the data is up-to-date and consistent. During this time, certain operations may be temporarily unavailable.
  Concurrency Issues: If multiple users or processes are trying to access or modify the same data simultaneously, it can lead to performance bottlenecks.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait until the CBC refresh is complete. This may take some time depending on the volume of data being processed.
  Check Background Jobs: If you have access, check the status of any background jobs that may be running. You can do this through transaction codes like SM37 to monitor job statuses.
  Optimize Performance: If this issue occurs frequently, consider optimizing the performance of the CBC refresh process. This may involve:
  
  Reviewing the configuration of the CBC.
  Analyzing the data model for efficiency.
  Increasing system resources if necessary.
  
  
  Schedule Off-Peak Refreshes: If possible, schedule data refreshes during off-peak hours to minimize the impact on users.
  Consult Documentation: Refer to SAP documentation or notes related to SAP Convergent Charging for any specific recommendations or patches that may address performance issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring: Utilize SAP monitoring tools to keep an eye on system performance and identify potential bottlenecks.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.