How To Fix /ACCGO/MCK_MAINT825 - Cannot change Released to 3PT and Unlocked status; status rolled back


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/MCK_MAINT -

  • Message number: 825

  • Message text: Cannot change Released to 3PT and Unlocked status; status rolled back

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/MCK_MAINT825 - Cannot change Released to 3PT and Unlocked status; status rolled back ?

    The SAP error message /ACCGO/MCK_MAINT825 indicates that there is an issue with changing the status of a document or transaction in the system. Specifically, it states that the system cannot change the status from "Released" to "3PT" (Third Party) and "Unlocked" because the status has been rolled back. This typically occurs in the context of the SAP Accrual Engine or related financial processes.

    Cause:

    1. Status Rollback: The document or transaction may have been rolled back due to a previous error or inconsistency in the data. This rollback prevents any further changes to the status.
    2. Data Integrity Issues: There may be issues with the underlying data that prevent the status from being changed. This could include missing or incorrect information in related tables.
    3. Authorization Issues: The user may not have the necessary authorizations to change the status of the document.
    4. Business Logic Constraints: There may be business rules or logic in place that prevent the status change under certain conditions.

    Solution:

    1. Check Document Status: Verify the current status of the document. If it is indeed rolled back, investigate the reason for the rollback.
    2. Review Logs: Check the application logs or transaction logs for any errors or warnings that occurred prior to the rollback. This may provide insight into what caused the issue.
    3. Data Consistency Check: Ensure that all related data is consistent and complete. This may involve checking related documents, master data, or configuration settings.
    4. Reprocess the Document: If the document was rolled back due to an error, you may need to correct the underlying issue and then attempt to reprocess the document.
    5. Authorization Check: Ensure that the user attempting to make the change has the necessary authorizations. If not, contact your SAP security team to obtain the required permissions.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance or known issues.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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