How To Fix /ACCGO/MCK_MAINT824 - Cannot use pricing doc. as it is open in display mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 824

• Message text: Cannot use pricing doc. as it is open in display mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT824 - Cannot use pricing doc. as it is open in display mode ?

  The SAP error message /ACCGO/MCK_MAINT824 indicates that a pricing document is currently open in display mode, which prevents any modifications or updates to that document. This is a common issue in SAP when multiple users or processes attempt to access the same document simultaneously.
  Cause:
  
  Document Open in Display Mode: The pricing document is being viewed by another user or process in display mode, which locks the document for editing.
  Session Management: Sometimes, a previous session may not have been closed properly, leaving the document in a locked state.
  Concurrency Issues: If multiple users are trying to access the same document at the same time, it can lead to this error.
  
  Solution:
  
  
  Check for Open Sessions: 
  
  Ask other users if they have the document open. If they do, they need to close it or switch to a different document.
  You can also check the transaction SM12 to see if there are any locks on the document. If you find a lock that is no longer needed, you can delete it (ensure you have the necessary authorizations).
  
  
  
  Close Unused Sessions: 
  
  If you suspect that a session is still open from a previous operation, log out and log back in to clear any stale sessions.
  
  
  
  Wait and Retry: 
  
  If the document is being used by another user, you may need to wait until they finish their work and close the document before you can access it.
  
  
  
  Use Transaction Codes: 
  
  If you are using a specific transaction code to access the pricing document, ensure you are using the correct one for editing. For example, if you are in a display transaction, switch to the edit transaction.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Pricing Condition), VK12 (Change Pricing Condition), and VK13 (Display Pricing Condition).
  User Authorizations: Ensure that you have the necessary authorizations to edit pricing documents.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  
  By following these steps, you should be able to resolve the error and access the pricing document as needed.