How To Fix /ACCGO/MCK_MAINT693 - Refresh of pricing doc. - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 693

• Message text: Refresh of pricing doc. - &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT693 - Refresh of pricing doc. - &1 ?

  The SAP error message /ACCGO/MCK_MAINT693 Refresh of pricing doc. - &1 typically occurs in the context of the SAP Convergent Charging (SAP CC) module, particularly when there are issues related to the refresh of pricing documents. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the pricing document itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the pricing data or related master data that prevent the system from refreshing the pricing document.
  Configuration Issues: Incorrect configuration settings in the pricing procedure or related components can lead to this error.
  Missing or Incomplete Data: Required fields or data may be missing, leading to the inability to refresh the pricing document.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to process the refresh request.
  
  Solutions:
  
  Check Data Consistency: Verify the consistency of the pricing data and related master data. Ensure that all necessary data is correctly maintained.
  Review Configuration: Check the configuration settings for the pricing procedure and ensure that they are set up correctly. This includes reviewing the pricing conditions and their applicability.
  Complete Missing Data: Identify any missing or incomplete data that may be causing the issue and complete it as necessary.
  System Performance: Monitor system performance and ensure that it is operating within acceptable parameters. If necessary, optimize performance or schedule the refresh during off-peak hours.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on the issue.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging for detailed information on pricing document management and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/MCK_MAINT693 Refresh of pricing doc. - &1.