How To Fix /ACCGO/HLR_EVENT024 - Customer not found in reference trading contract No.: &

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/HLR_EVENT -

• Message number: 024

• Message text: Customer not found in reference trading contract No.: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/HLR_EVENT024 - Customer not found in reference trading contract No.: & ?

  The SAP error message /ACCGO/HLR_EVENT024 Customer not found in reference trading contract No.: & typically occurs in the context of the SAP S/4HANA system, particularly when dealing with contract management or financial transactions. This error indicates that the system is unable to find a customer associated with a specific trading contract.
  Cause:
  
  Missing Customer Data: The customer may not be properly assigned to the trading contract in the system.
  Incorrect Contract Number: The trading contract number provided may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as the customer master record not being properly maintained.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data related to the trading contract.
  
  Solution:
  
  Verify Contract Number: Check the trading contract number for accuracy. Ensure that it exists in the system and is correctly entered.
  Check Customer Assignment: Go to the trading contract in question and verify if the customer is correctly assigned. If not, you may need to assign the customer to the contract.
  Review Customer Master Data: Ensure that the customer master data is complete and correctly maintained. Check for any missing or incorrect information.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer data. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  Debugging: If the issue persists, consider debugging the process to identify any underlying issues in the code or configuration.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), VA02 (Change Sales Order), or ME33K (Display Contract) to investigate the trading contract and customer details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.