How To Fix /ACCGO/DGR020 - No active production service found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 020

• Message text: No active production service found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR020 - No active production service found ?

  The SAP error message /ACCGO/DGR020 No active production service found typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Advanced Compliance Reporting (ACR) or similar functionalities. This error indicates that the system is unable to find an active production service that is required for the operation you are trying to perform.
  Causes:
  
  Inactive Service: The production service that the system is trying to access is not active or has not been properly configured.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the service from being recognized as active.
  Authorization Issues: The user may not have the necessary authorizations to access the production service.
  System Updates: Recent updates or changes to the system may have affected the availability of the production service.
  Technical Issues: There could be underlying technical issues, such as network problems or system errors, that are preventing the service from being accessed.
  
  Solutions:
  
  
  Check Service Activation:
  
  Go to the relevant transaction (e.g., /ACCGO/PROD_SERVICE) to check if the production service is active.
  If it is not active, activate the service.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations for the production service are correctly set up.
  Check the configuration settings in the relevant customizing transactions.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the production service.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or notes related to the specific version of the software you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Version: Ensure that you are aware of the specific version of SAP you are using, as solutions may vary between versions.
  
  By following these steps, you should be able to diagnose and resolve the /ACCGO/DGR020 No active production service found error in your SAP system.