How To Fix /ACCGO/DGR017 - &1 cannot be activated; active production service already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 017

• Message text: &1 cannot be activated; active production service already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR017 - &1 cannot be activated; active production service already exists ?

  The SAP error message /ACCGO/DGR017 &1 cannot be activated; active production service already exists typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the activation of certain services or functionalities related to the SAP General Ledger (G/L) or other financial components.
  Cause:
  This error indicates that you are trying to activate a new version of a service or functionality that is already active in the system. The system does not allow multiple active versions of the same service, which is why you are encountering this error.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Active Services: 
  
  Go to the relevant transaction (e.g., /ACCGO/DGR or similar) to check which services are currently active. You may need to look for the specific service that you are trying to activate.
  
  
  
  Deactivate Existing Service:
  
  If you find that the service you are trying to activate is already active, you may need to deactivate it first. This can usually be done in the same transaction where you check active services.
  
  
  
  Activate the Desired Service:
  
  After deactivating the existing service, attempt to activate the new service again.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependencies or configurations that might prevent the deactivation of the existing service. Sometimes, other components or configurations may rely on the active service.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or release notes for any specific instructions or considerations related to the service you are trying to activate.
  
  
  
  System Restart:
  
  In some cases, a system restart may be required to clear any locks or inconsistencies.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to service activation and management in your SAP environment.
  SAP Notes: Check for any SAP Notes related to the error message or the specific service you are working with. SAP Notes often contain patches, updates, or workarounds for known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully activate the desired service in your SAP system.