How To Fix /ACCGO/CPE_ACM_UI066 - Reason Code is mandatory when fetched prices are manually overridden.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_ACM_UI -

• Message number: 066

• Message text: Reason Code is mandatory when fetched prices are manually overridden.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_ACM_UI066 - Reason Code is mandatory when fetched prices are manually overridden. ?

  The SAP error message /ACCGO/CPE_ACM_UI066 with the description "Reason Code is mandatory when fetched prices are manually overridden" typically occurs in the context of pricing and cost management within the SAP system, particularly when using the SAP Convergent Charging (SAP CC) or similar modules.
  Cause:
  This error arises when a user attempts to manually override a fetched price without providing a corresponding reason code. The system requires a reason code to document why the price was changed, which is important for auditing and tracking purposes. The reason code helps maintain data integrity and provides context for the price change.
  Solution:
  To resolve this error, you need to ensure that a valid reason code is provided whenever you manually override a fetched price. Here are the steps to follow:
  
  
  Identify the Reason Code Field: Locate the field in the user interface where the reason code can be entered. This is typically found in the pricing or billing section of the application.
  
  
  Select or Enter a Reason Code: Choose an appropriate reason code from the predefined list or enter a new one if your organization allows custom codes. Ensure that the reason code aligns with the nature of the price override.
  
  
  Save Changes: After entering the reason code, attempt to save the changes again. The error should no longer appear if the reason code is correctly provided.
  
  
  Check Configuration: If you are unsure about the available reason codes, consult your SAP configuration or speak with your SAP administrator to ensure that the reason codes are set up correctly in the system.
  
  
  User Training: Ensure that users are trained on the importance of entering reason codes when overriding prices to prevent this error from occurring in the future.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on managing pricing and reason codes.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context on handling pricing overrides.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By ensuring that a reason code is always provided when manually overriding prices, you can avoid this error and maintain compliance with your organization's pricing policies.