How To Fix /ACCGO/CMN_ERR_HANDL023 - Log not found in the main memory

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMN_ERR_HANDL -

• Message number: 023

• Message text: Log not found in the main memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL023 - Log not found in the main memory ?

  The SAP error message /ACCGO/CMN_ERR_HANDL023 Log not found in the main memory typically indicates that the system is unable to find a specific log entry in the main memory. This can occur in various scenarios, often related to the handling of logs in the SAP system, particularly in the context of the Accounting (ACCGO) module.
  Causes:
  
  Log Expiration: The log entry may have expired or been deleted from memory due to system settings or retention policies.
  Memory Management Issues: There could be issues with how the SAP system is managing memory, leading to the log not being available when needed.
  Configuration Issues: Incorrect configuration settings in the system may prevent logs from being stored or retrieved properly.
  System Performance: High system load or performance issues may lead to logs not being processed or stored correctly.
  Database Issues: Problems with the underlying database could also lead to logs not being accessible.
  
  Solutions:
  
  Check Log Retention Settings: Review the configuration settings related to log retention in the SAP system. Ensure that logs are being retained for the appropriate duration.
  Memory Management: Monitor and optimize memory usage in the SAP system. This may involve adjusting parameters related to memory allocation.
  System Performance Monitoring: Use transaction codes like ST03N or ST04 to analyze system performance and identify any bottlenecks that may be affecting log processing.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no issues affecting log storage.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be updates or fixes available that can resolve the issue.
  Restart Services: In some cases, restarting the relevant SAP services or the entire system may help clear temporary issues affecting log retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as SLG1 (Application Log) to view logs and troubleshoot issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and system configurations.
  Documentation: Review SAP documentation related to log management and error handling for further insights into best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.