How To Fix /ACCGO/CMN_ERR_HANDL021 - No log found in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMN_ERR_HANDL -

• Message number: 021

• Message text: No log found in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL021 - No log found in the database ?

  The SAP error message /ACCGO/CMN_ERR_HANDL021 No log found in the database typically indicates that the system is unable to find a log entry in the database for a specific operation or transaction. This can occur in various contexts, often related to financial or accounting processes within the SAP system.
  Causes:
  
  Missing Log Entries: The log entries that the system is trying to access may not exist. This could be due to a previous error that prevented the log from being created.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
  Configuration Issues: Incorrect configuration settings in the SAP system could lead to logs not being generated or stored properly.
  Authorization Issues: The user may not have the necessary permissions to access the log entries.
  Data Deletion: Logs may have been deleted due to data retention policies or manual deletion.
  
  Solutions:
  
  Check Log Generation: Ensure that the log generation settings are correctly configured in the system. This may involve checking transaction settings or system parameters.
  Database Integrity Check: Perform a database integrity check to ensure that there are no issues with the database that could be causing the logs to be missing.
  Review Authorization: Verify that the user has the necessary authorizations to access the logs. This may involve checking user roles and permissions.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  System Logs: Check the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Recreate the Log: If possible, try to recreate the operation that should generate the log. This may help in generating the missing log entry.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into log management and error handling.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /ACCGO/CMN_ERR_HANDL021 No log found in the database.