How To Fix /ACCGO/CMGL_APPL004 - Document &1, item &2 cannot have open quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMGL_APPL -

• Message number: 004

• Message text: Document &1, item &2 cannot have open quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMGL_APPL004 - Document &1, item &2 cannot have open quantity ?

  The SAP error message /ACCGO/CMGL_APPL004 Document &1, item &2 cannot have open quantity typically occurs in the context of the SAP system when dealing with document processing, particularly in the area of materials management or financial accounting. This error indicates that there is an issue with the open quantity of a document item, which is not allowed in the current context.
  Cause:
  
  
  Open Quantity Issue: The document item referenced has an open quantity that is not permissible. This could happen if:
  
  The item has already been fully processed or closed.
  There are inconsistencies in the document status.
  The document is in a state that does not allow for further processing (e.g., it has been canceled or completed).
  
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the processing of documents with open quantities.
  
  
  Data Integrity Issues: There could be data integrity issues, such as missing or incorrect entries in related tables.
  
  
  Solution:
  
  
  Check Document Status: Review the status of the document and the specific item. Ensure that it is in a state that allows for further processing. If the document is already completed or canceled, you may need to create a new document or reverse the previous one.
  
  
  Review Open Quantities: Check the open quantities for the document and item in question. If there are discrepancies, you may need to adjust the quantities or resolve any outstanding issues.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to document processing and open quantities. They may need to adjust the configuration to allow for the desired processing.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all related entries are correct and that there are no missing or incorrect records.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MB03 (Display Material Document), ME23N (Display Purchase Order), or FB03 (Display Document) to investigate the document and item in question.
  Debugging: If you have access to debugging tools, you can analyze the program logic that triggers this error to gain deeper insights into the root cause.
  User Authorization: Ensure that the user has the necessary authorizations to perform the actions related to the document and item.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.