How To Fix /ACCGO/CCK_DPQS370 - Please check one or more characteristics to be used for base net calc.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_DPQS -

• Message number: 370

• Message text: Please check one or more characteristics to be used for base net calc.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_DPQS370 - Please check one or more characteristics to be used for base net calc. ?

  The SAP error message /ACCGO/CCK_DPQS370 typically occurs in the context of the SAP Convergent Charging (SAP CC) module, particularly when dealing with pricing and discount calculations. This error indicates that the system requires at least one characteristic to be selected for base net calculation, but none have been specified.
  Cause:
  
  Missing Characteristics: The error is primarily caused by the absence of required characteristics in the pricing configuration. Characteristics are attributes that define how pricing is calculated (e.g., product type, customer segment, etc.).
  Configuration Issues: There may be a misconfiguration in the pricing procedure or the way characteristics are defined in the system.
  Data Entry Errors: Users may not have selected the necessary characteristics when setting up the pricing or discount rules.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the pricing configuration in SAP CC.
  Ensure that the necessary characteristics are defined and available for selection in the pricing procedure.
  Verify that the characteristics are correctly linked to the relevant pricing conditions.
  
  
  
  Select Characteristics:
  
  When setting up pricing or discount rules, ensure that you select at least one characteristic that is required for the base net calculation.
  Review the pricing conditions and ensure that they are correctly set up to include the necessary characteristics.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to pricing and discount configuration in SAP CC to understand the required characteristics for your specific scenario.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not reoccur and that the pricing calculations are functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation specific to SAP Convergent Charging to better understand how to configure pricing and characteristics.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.