How To Fix /ACCGO/CCK_DPQS357 - Search results found; results restricted because of authorization


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CCK_DPQS -

  • Message number: 357

  • Message text: Search results found; results restricted because of authorization

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CCK_DPQS357 - Search results found; results restricted because of authorization ?

    The SAP error message /ACCGO/CCK_DPQS357 indicates that a user has attempted to perform a search or access data in the system, but the results are restricted due to authorization issues. This typically means that the user does not have the necessary permissions to view all the data that matches the search criteria.

    Cause:

    1. Authorization Restrictions: The user’s role or profile does not have the required authorizations to access certain data or transactions.
    2. Data Segmentation: The data may be segmented based on organizational units, and the user may not have access to all segments.
    3. Missing Roles: The user may not have been assigned the appropriate roles that grant access to the required transactions or data.

    Solution:

    1. Check User Roles: Review the user’s assigned roles and authorizations. This can be done using transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Adjust Authorizations: If the user requires access to the restricted data, you may need to adjust their authorizations. This could involve:
      • Adding the necessary authorization objects to the user’s role.
      • Creating a new role that includes the required permissions.
    3. Consult with Security Team: If you are not authorized to make changes, consult with your SAP security team or administrator to review and modify the user’s authorizations.
    4. Testing: After making changes, have the user log out and back in to test if the issue is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to the data in question. This can include objects related to specific transactions or data views.
    • Transaction Codes: Use transaction codes like SU53 to analyze authorization failures. This transaction shows the last authorization check that failed for the user.
    • Documentation: Review SAP documentation or internal guidelines regarding user roles and authorizations to ensure compliance with security policies.

    Best Practices:

    • Regularly review user roles and authorizations to ensure they are up-to-date and aligned with business needs.
    • Implement a process for users to request additional access when needed, ensuring that such requests are documented and approved.
    • Conduct periodic audits of user access to identify and rectify any unauthorized access or gaps in permissions.

    By following these steps, you should be able to resolve the authorization issue related to the error message /ACCGO/CCK_DPQS357.

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