How To Fix /ACCGO/CCK_CANCL087 - Cannot find contract item details

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_CANCL -

• Message number: 087

• Message text: Cannot find contract item details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_CANCL087 - Cannot find contract item details ?

  The SAP error message /ACCGO/CCK_CANCL087 indicating "Cannot find contract item details" typically arises in the context of contract management or financial accounting within the SAP system. This error suggests that the system is unable to retrieve the necessary details for a specific contract item, which can hinder processes such as cancellations or adjustments.
  Causes:
  
  Missing Contract Item: The contract item you are trying to access may not exist in the system or may have been deleted.
  Incorrect Contract Number: The contract number or item number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to view or modify the contract item.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Configuration Issues: There could be configuration problems in the contract management module that prevent the system from retrieving the contract item details.
  
  Solutions:
  
  Verify Contract Details: Double-check the contract number and item number for accuracy. Ensure that the contract item exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the contract item. This may involve checking user roles and permissions.
  Review Data Integrity: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the existence of the contract item. Look for any inconsistencies or missing data.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team or SAP Basis team to investigate potential database issues or configuration problems.
  Check for Updates/Patches: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to contract management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract) to navigate contract management effectively.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to contract management and error handling for further insights into resolving issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for more specialized assistance.