How To Fix /ACCGO/CAS_STL_LOGIC139 - Error while retrieving pricing lots for contr. of &1 return appl. doc. &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_STL_LOGIC -

  • Message number: 139

  • Message text: Error while retrieving pricing lots for contr. of &1 return appl. doc. &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC139 - Error while retrieving pricing lots for contr. of &1 return appl. doc. &2 ?

    The SAP error message /ACCGO/CAS_STL_LOGIC139 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with retrieving pricing lots for a specific contract or application document.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistency: There may be inconsistencies in the data related to the pricing lots, such as missing or incorrect entries in the database.
    2. Configuration Issues: Incorrect configuration settings in the pricing or contract management modules can lead to this error.
    3. Missing Authorization: The user may not have the necessary authorizations to access the pricing lots or related data.
    4. System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data.
    5. Technical Issues: Bugs or issues in the SAP software itself can also lead to this error.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Data Consistency:

      • Verify that the pricing lots and related data are correctly maintained in the system.
      • Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies.
    2. Review Configuration:

      • Ensure that the configuration settings for pricing and contract management are correctly set up.
      • Check the pricing procedure and ensure that all necessary conditions are defined.
    3. User Authorizations:

      • Verify that the user encountering the error has the necessary authorizations to access the pricing lots and related data.
      • Use transaction SU53 to check for authorization issues.
    4. System Performance:

      • Monitor system performance and check for any ongoing issues that may affect data retrieval.
      • Consider running performance analysis tools to identify bottlenecks.
    5. Check for Notes and Patches:

      • Look for SAP Notes or patches related to this error message. SAP frequently releases updates that address known issues.
      • Use the SAP Support Portal to search for relevant notes.
    6. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SU53 (Authorization Check).
    • SAP Documentation: Review the official SAP documentation for Convergent Charging and Invoicing for more insights into pricing and contract management.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the issue related to the error message /ACCGO/CAS_STL_LOGIC139.

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