How To Fix /ACCGO/CAS_STL_LOGIC138 - Pricing lots not retrieved for contract &1 of return appl. doc. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 138

• Message text: Pricing lots not retrieved for contract &1 of return appl. doc. &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC138 - Pricing lots not retrieved for contract &1 of return appl. doc. &2 ?

  The SAP error message /ACCGO/CAS_STL_LOGIC138 indicates that the system was unable to retrieve pricing lots for a specific contract associated with a return application document. This error typically occurs in the context of contract management and pricing in SAP, particularly when dealing with return processes.
  Cause:
  
  Missing Pricing Lots: The pricing lots for the specified contract may not be defined or available in the system.
  Contract Status: The contract might be in a status that does not allow for pricing lot retrieval (e.g., inactive or closed).
  Configuration Issues: There may be configuration issues in the pricing procedure or the contract management settings.
  Data Inconsistencies: There could be inconsistencies in the data related to the contract or the return application document.
  Authorization Issues: The user may not have the necessary authorizations to access the pricing lots for the contract.
  
  Solution:
  
  Check Pricing Lots: Verify if the pricing lots are correctly defined for the contract in question. You can do this by navigating to the contract details and checking the pricing information.
  Review Contract Status: Ensure that the contract is active and in a status that allows for pricing lot retrieval.
  Configuration Review: Check the configuration settings for pricing procedures and contract management to ensure they are set up correctly.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies between the contract and the return application document.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), ME23N (Display Purchase Order), or VA02 (Change Sales Order) to investigate the contract and related documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.