How To Fix /ACCGO/CAS_STL_LOGIC084 - Forward appl. doc. &1 retrieved for return appl. doc. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 084

• Message text: Forward appl. doc. &1 retrieved for return appl. doc. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC084 - Forward appl. doc. &1 retrieved for return appl. doc. &2 ?

  The SAP error message /ACCGO/CAS_STL_LOGIC084 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the processing of application documents, specifically when trying to forward an application document (doc. &1) that has been retrieved for a return application document (doc. &2).
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data between the forward application document and the return application document.
  Configuration Issues: Incorrect configuration settings in the SAP system related to document processing or application logic.
  Missing Dependencies: Required dependencies or prerequisites for processing the documents may not be met.
  Business Logic Errors: There may be issues in the business logic that govern how documents are processed and forwarded.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Document Status: Verify the status of both the forward application document and the return application document. Ensure that they are in the correct state for processing.
  Review Configuration: Check the configuration settings in SAP CC or CI to ensure that they are set up correctly for document processing.
  Data Validation: Validate the data in both documents to ensure there are no inconsistencies or missing information.
  Debugging: If you have access to debugging tools, you can trace the execution of the application logic to identify where the error is occurring.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC or CI that may help in troubleshooting the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.