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Message type: E = Error
Message class: /ACCGO/CAS_STL_LOGIC -
Message number: 083
Message text: &1 forward application doc. exists for return application doc. &2
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/ACCGO/CAS_STL_LOGIC083
- &1 forward application doc. exists for return application doc. &2 ?The SAP error message
/ACCGO/CAS_STL_LOGIC083
indicates that there is a conflict between a forward application document and a return application document. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar financial applications where transactions are processed, and there are dependencies between forward and return documents.Cause:
The error message suggests that there is an existing forward application document that is linked to a return application document. This can happen due to several reasons:
- Document Dependency: The forward document is dependent on the return document, and the system is unable to process the forward document because the return document is already present.
- Data Integrity Issues: There may be inconsistencies in the data or the way documents are linked in the system.
- Incorrect Processing Sequence: The documents may not have been processed in the correct order, leading to this conflict.
Solution:
To resolve this error, you can take the following steps:
- Check Document Status: Verify the status of both the forward and return application documents. Ensure that they are in the correct state for processing.
- Review Document Links: Investigate the relationship between the forward and return documents. You may need to check if the forward document is correctly linked to the return document.
- Correct Processing Order: If the documents were processed out of order, you may need to reverse or adjust the processing sequence.
- Consult Logs: Look into the application logs for more detailed error messages or warnings that could provide additional context on the issue.
- Data Consistency Check: Run any available data consistency checks in the system to identify and rectify any discrepancies.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional tools or insights to help resolve the issue.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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