How To Fix /ACCGO/CAS_STL_LOGIC069 - No forward application doc. retrieved for return application doc. &1

/ACCGO/CAS_STL_LOGIC069 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 069

• Message text: No forward application doc. retrieved for return application doc. &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC069 - No forward application doc. retrieved for return application doc. &1 ?

  The SAP error message /ACCGO/CAS_STL_LOGIC069 indicates that there is no forward application document retrieved for a return application document. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where the system is trying to process a return document but cannot find the corresponding forward document.
  
  Cause:
  
  Missing Forward Document: The most common cause is that the forward application document (the original document that the return is referencing) does not exist or has not been created.
  Incorrect Document Status: The forward document may exist but could be in a status that prevents it from being retrieved (e.g., it might be archived or deleted).
  
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of the forward document.
  Data Consistency Issues: There could be inconsistencies in the database or issues with the data integrity that prevent the system from linking the return