How To Fix /ACCGO/CAS_STL_LOGIC067 - Forward application doc. &1 retrieved for return application doc. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 067

• Message text: Forward application doc. &1 retrieved for return application doc. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC067 - Forward application doc. &1 retrieved for return application doc. &2 ?

  The SAP error message /ACCGO/CAS_STL_LOGIC067 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the processing of application documents, specifically when trying to forward a document related to a return application.
  Cause:
  The error message suggests that there is a mismatch or inconsistency between the forward application document and the return application document. This could be due to several reasons, including:
  
  Data Inconsistency: The application documents may not be properly linked or there may be missing data that prevents the system from processing the documents correctly.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected behavior for handling application documents.
  Business Logic Errors: There could be a flaw in the business logic that governs how application documents are processed, particularly in relation to returns.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Links: Verify that the forward application document and the return application document are correctly linked. Ensure that all necessary data is present and correctly formatted.
  
  
  Review Configuration: Check the configuration settings related to application documents in SAP CC or CI. Ensure that they are set up correctly to handle the specific use case you are working with.
  
  
  Analyze Logs: Look into the application logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Test with Sample Data: If possible, create a test scenario with sample data to replicate the issue. This can help in identifying whether the problem is with specific data or a broader configuration issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the error message. There may be specific guidelines or patches available that address this issue.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Documentation: Review the official SAP documentation for Convergent Charging or Invoicing for best practices and troubleshooting steps related to application documents.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.