How To Fix /ACCGO/CAS_STL_LOGIC010 - Final settlement not possible for provisional application

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 010

• Message text: Final settlement not possible for provisional application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC010 - Final settlement not possible for provisional application ?

  The SAP error message /ACCGO/CAS_STL_LOGIC010 Final settlement not possible for provisional application typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the final settlement process for a provisional application, which may be due to several reasons.
  Causes:
  
  Incomplete Provisional Application: The provisional application may not have been fully processed or may be missing required data.
  Incorrect Configuration: There may be configuration issues in the system that prevent the final settlement from being executed.
  Status of Provisional Application: The status of the provisional application might not allow for final settlement (e.g., it may still be in a draft or pending state).
  Dependencies on Other Processes: There may be dependencies on other processes or transactions that need to be completed before final settlement can occur.
  Data Integrity Issues: There could be data integrity issues, such as missing or inconsistent data in the relevant tables.
  
  Solutions:
  
  Check Provisional Application Status: Verify the status of the provisional application. Ensure that it is in a state that allows for final settlement.
  Complete Required Data: Ensure that all required data for the provisional application is complete and accurate. This may involve reviewing the application for missing fields or incorrect entries.
  Review Configuration Settings: Check the configuration settings related to the settlement process in SAP. Ensure that all necessary configurations are correctly set up.
  Consult Logs for Details: Look at the application logs or error logs for more detailed information about why the final settlement is not possible. This can provide insights into specific issues that need to be addressed.
  Check Dependencies: Ensure that any dependent processes or transactions have been completed successfully. This may involve checking related applications or processes that interact with the provisional application.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Convergent Invoicing for detailed information on the settlement process and error handling.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for monitoring applications, checking logs, or reviewing configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.