How To Fix /ACCGO/CAS_PTC173 - Appln/call-off not allowed because contract &1 item &2 is completed &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 173

• Message text: Appln/call-off not allowed because contract &1 item &2 is completed &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC173 - Appln/call-off not allowed because contract &1 item &2 is completed &3 ?

  The SAP error message /ACCGO/CAS_PTC173 indicates that a call-off (or release) against a contract item is not allowed because that specific contract item has been marked as completed. This typically occurs in the context of contract management within SAP, particularly when dealing with purchasing or procurement processes.
  Cause:
  
  Contract Item Status: The contract item referenced in the error message has been completed, meaning that all obligations related to that item have been fulfilled. This could happen if the item has been fully delivered, invoiced, or otherwise closed out.
  Business Process Compliance: The system is designed to prevent further call-offs against completed items to ensure compliance with business processes and to avoid discrepancies in contract management.
  
  Solution:
  
  Check Contract Status: Review the status of the contract and the specific item mentioned in the error message. You can do this by navigating to the contract in the SAP system and checking the item details.
  Reopen or Adjust Contract: If further call-offs are necessary, you may need to reopen the contract item or adjust the contract terms. This typically requires authorization and may involve discussions with relevant stakeholders.
  Create a New Call-Off: If the contract item is indeed completed and cannot be reopened, consider creating a new call-off against an active item or a new contract that meets your requirements.
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to contract management and handling completed items.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME33K (Display Contract) or ME32K (Change Contract) to view and manage contract details.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to contracts or to create new call-offs.
  
  If the issue persists or if you require further assistance, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in contract management within SAP.