How To Fix /ACCGO/CAS_PTC172 - Application/call-off not allowed because contract &1 is in status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 172

• Message text: Application/call-off not allowed because contract &1 is in status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC172 - Application/call-off not allowed because contract &1 is in status &2 ?

  The SAP error message /ACCGO/CAS_PTC172 indicates that a call-off (or release) against a contract is not allowed because the contract is in a specific status that does not permit such actions. The placeholders &1 and &2 represent the contract number and its current status, respectively.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Contract Status: The contract is in a status that does not allow call-offs. Common statuses that may prevent call-offs include "Inactive," "Closed," or "Expired."
  Contract Configuration: The contract may have been configured with specific conditions or restrictions that limit the ability to create call-offs.
  Authorization Issues: The user may not have the necessary permissions to perform actions on contracts in certain statuses.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Contract Status:
  
  Navigate to the contract in question using the contract number provided in the error message.
  Review the status of the contract. If it is inactive, closed, or expired, you