How To Fix /ACCGO/CAS_PTC163 - Load rate &1 did not match default optionality &2 on contract

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 163

• Message text: Load rate &1 did not match default optionality &2 on contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC163 - Load rate &1 did not match default optionality &2 on contract ?

  The SAP error message /ACCGO/CAS_PTC163 Load rate &1 did not match default optionality &2 on contract typically occurs in the context of contract management, particularly when dealing with pricing and load rates in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP CAR) modules.
  Cause:
  This error indicates a mismatch between the load rate specified in the transaction and the default optionality defined in the contract. The load rate is a value that is expected based on the contract's configuration, and if it does not align with the optionality settings, the system raises this error.
  Possible Causes:
  
  Incorrect Load Rate: The load rate being used in the transaction does not match the expected value defined in the contract.
  Contract Configuration: The contract may not be configured correctly, leading to discrepancies in the expected optionality.
  Data Entry Error: There may have been a mistake in entering the load rate or optionality values during contract creation or modification.
  Changes in Contract Terms: If the contract terms were modified after the load rate was set, this could lead to inconsistencies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Load Rate: Check the load rate being used in the transaction and ensure it matches the expected value defined in the contract.
  Review Contract Configuration: Go to the contract in question and review its configuration, particularly the optionality settings. Ensure that they are set up correctly.
  Correct Data Entry: If there was an error in data entry, correct the load rate or optionality values as needed.
  Consult Documentation: Review any relevant documentation or guidelines for setting up contracts and load rates to ensure compliance with best practices.
  Test Changes: After making any adjustments, test the transaction again to see if the error persists.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management and pricing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or specific transaction codes for SAP CC.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.