How To Fix /ACCGO/CAS_PTC090 - Customer on commodity item matched

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 090

• Message text: Customer on commodity item matched

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC090 - Customer on commodity item matched ?

  The SAP error message /ACCGO/CAS_PTC090 Customer on commodity item matched typically occurs in the context of SAP's Commodity Management or similar modules where there is a mismatch or issue related to customer assignments on commodity items. This error can arise during various processes, such as posting transactions, creating sales orders, or managing inventory.
  Cause:
  
  
  Customer Assignment Issues: The error indicates that there is a problem with the assignment of a customer to a commodity item. This could be due to:
  
  The customer not being properly assigned to the commodity item in the system.
  The commodity item being set up incorrectly in relation to customer-specific settings.
  Conflicts between the customer data and the commodity item data.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the master data for either the customer or the commodity item, such as missing or incorrect information.
  
  
  Configuration Issues: The configuration settings in the SAP system for commodity management may not be set up correctly, leading to this error.
  
  
  Solution:
  
  
  Check Customer Assignment: Verify that the customer is correctly assigned to the commodity item. This can usually be done in the commodity master data or customer master data screens.
  
  
  Review Master Data: Ensure that both the customer and commodity item master data are complete and accurate. Look for any missing fields or incorrect entries.
  
  
  Configuration Review: If you have access to the configuration settings, review the settings related to commodity management to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message. This may provide additional context or steps to resolve the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MM03 (Display Material), XD03 (Display Customer), or any specific transaction codes related to commodity management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may contain patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.