How To Fix /ACCGO/CAS_MSG863 - Following pricing criteria is used:

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 863

• Message text: Following pricing criteria is used:

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG863 - Following pricing criteria is used: ?

  The SAP error message /ACCGO/CAS_MSG863 typically relates to issues in the pricing procedure or pricing conditions in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is a problem with the pricing criteria being used in a transaction or configuration.
  Cause:
  
  Missing Pricing Conditions: The pricing conditions required for the transaction may not be defined or activated in the system.
  Incorrect Configuration: The pricing procedure may not be correctly configured to handle the specific pricing criteria being used.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that affect pricing.
  Invalid Pricing Procedure: The pricing procedure assigned to the transaction may not be valid for the specific scenario being processed.
  
  Solution:
  
  Check Pricing Conditions: Verify that all necessary pricing conditions are defined and active in the system. You can do this by navigating to the pricing condition records in the relevant transaction (e.g., VK11 for condition records).
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the transaction is correctly configured. Check the sequence of condition types and ensure that they are set up to handle the required pricing criteria.
  Validate Master Data: Check the master data (e.g., customer master, material master) to ensure that all relevant information is correctly maintained and consistent.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where the error occurs.
  Consult Documentation: Refer to SAP documentation or notes related to pricing procedures and conditions for additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12 (for condition records), and V/08 (for pricing procedure configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.