How To Fix /ACCGO/CAS_MSG623 - Sales application split is not allowed before unload event

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 623

• Message text: Sales application split is not allowed before unload event

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG623 - Sales application split is not allowed before unload event ?

  The SAP error message /ACCGO/CAS_MSG623 Sales application split is not allowed before unload event typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) applications. This error indicates that there is an attempt to split a sales application or transaction before the unload event has occurred, which is not permitted in the system's processing logic.
  Cause:
  
  Timing of Operations: The error is primarily caused by trying to perform a split operation on a sales application before the system has completed the unload event. The unload event is a critical point in the transaction lifecycle where certain processes must be finalized before any further modifications can be made.
  Configuration Issues: There may be configuration settings that dictate the order of operations in the sales application processing, and these may not be set up correctly.
  Business Logic Constraints: The business logic defined in the system may restrict certain operations from being performed in a specific sequence.
  
  Solution:
  
  Check Transaction Flow: Ensure that the transaction flow is being followed correctly. Make sure that the unload event has been completed before attempting to split the sales application.
  Review Configuration: Check the configuration settings related to the sales application and the unload event. Ensure that they are set up correctly and that there are no restrictions that would prevent the split operation.
  Error Handling: Implement error handling in your application logic to catch this error and provide a user-friendly message or alternative actions when the error occurs.
  Consult Documentation: Refer to the SAP documentation for the specific version of the software you are using. There may be additional notes or guidelines regarding the handling of sales applications and unload events.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional context on handling sales applications and unload events.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.