How To Fix /ACCGO/CAS_MSG602 - Applicable auto approve rule found, but is out of tolerance

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 602

• Message text: Applicable auto approve rule found, but is out of tolerance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG602 - Applicable auto approve rule found, but is out of tolerance ?

  The SAP error message /ACCGO/CAS_MSG602 indicates that an applicable auto-approve rule has been found, but the conditions for that rule are not met because the transaction is out of tolerance. This typically occurs in the context of the SAP Concur or SAP S/4HANA systems, where automated approval processes are in place for expense reports, invoices, or other financial transactions.
  Cause:
  
  Tolerance Limits: The auto-approve rule has specific tolerance limits defined (e.g., monetary thresholds, percentage variances) that the transaction must meet to be automatically approved. If the transaction exceeds these limits, the system will trigger this error.
  Configuration Issues: The auto-approve rules may not be configured correctly, leading to discrepancies between expected and actual values.
  Data Entry Errors: Incorrect data entry in the transaction could lead to values that fall outside the defined tolerance levels.
  Changes in Business Rules: If there have been recent changes to the business rules or approval processes, the existing transactions may no longer comply with the new rules.
  
  Solution:
  
  Review Tolerance Settings: Check the tolerance settings for the auto-approve rules in the configuration. Ensure that they are set appropriately for the types of transactions being processed.
  Adjust Transaction Values: If possible, adjust the values in the transaction to bring them within the defined tolerance limits.
  Modify Auto-Approve Rules: If the current rules do not align with business needs, consider modifying the auto-approve rules to accommodate the necessary tolerance levels.
  Data Validation: Ensure that all data entered into the system is accurate and conforms to the expected formats and values.
  Consult Documentation: Refer to SAP documentation or support resources for guidance on configuring auto-approve rules and understanding tolerance settings.
  Engage with IT Support: If the issue persists, it may be beneficial to engage with your IT support team or SAP consultants to investigate further and resolve any underlying configuration issues.
  
  Related Information:
  
  SAP Notes and Documentation: Check for any relevant SAP Notes that may address this specific error or provide updates on known issues.
  Transaction Logs: Review transaction logs for additional context on why the transaction was deemed out of tolerance.
  User Training: Ensure that users are trained on how to enter data correctly and understand the implications of tolerance levels in the approval process.
  Testing Changes: Before implementing changes to auto-approve rules or tolerance settings, conduct thorough testing in a development or sandbox environment to avoid disruptions in the production system.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error message and ensure smoother processing of transactions within your SAP system.