How To Fix /ACCGO/CAS_MSG428 - Sales organization missing

/ACCGO/CAS_MSG428 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 428

• Message text: Sales organization missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG428 - Sales organization missing ?

  The SAP error message /ACCGO/CAS_MSG428 Sales organization missing typically occurs in the context of the SAP Convergent Charging (SAP CC) or related modules when a sales organization is not specified in a transaction or configuration where it is required. This can happen during various processes, such as creating a sales order, billing document, or when configuring pricing conditions.
  
  Cause:
  
  Missing Sales Organization: The most common cause is that the sales organization field is left blank or not properly configured in the relevant master data (e.g., customer master, material master).
  
  Configuration Issues: The sales organization may not be set up correctly in the system, or there may be missing links between the sales organization and other relevant data (like distribution channels or divisions).
  Data Entry Errors: Users may inadvertently skip entering the sales organization during data entry.
  
  
  Solution:
  
  
  Check Master Data:
  
  Ensure that the sales organization is defined in the customer master record. You can do this by