How To Fix /ACCGO/CAS_MSG421 - Delivery document item missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 421

• Message text: Delivery document item missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG421 - Delivery document item missing ?

  The SAP error message /ACCGO/CAS_MSG421 Delivery document item missing typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or related modules when there is an issue with the delivery document in the system. This error indicates that a specific item in a delivery document is missing or not properly linked to the transaction being processed.
  Causes:
  
  Missing Delivery Item: The delivery document may not have all the required items, or one of the items may have been deleted or not created properly.
  Data Inconsistency: There may be inconsistencies in the data between the delivery document and the related sales order or billing document.
  Configuration Issues: Incorrect configuration in the system related to document types or item categories may lead to this error.
  Authorization Issues: Lack of proper authorizations to view or process certain delivery items can also trigger this error.
  
  Solutions:
  
  Check Delivery Document: Verify the delivery document in question to ensure that all items are present and correctly configured. You can do this by navigating to the delivery document in the SAP GUI and checking the item details.
  Review Related Documents: Check the related sales order or billing document to ensure that the items are correctly linked and that there are no discrepancies.
  Recreate Missing Items: If an item is indeed missing, you may need to recreate it in the delivery document or adjust the related documents accordingly.
  Configuration Review: Review the configuration settings for the delivery document types and item categories to ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the delivery document items.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL03N (Display Outbound Delivery) to view the delivery document and its items.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring in the code.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the transaction.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.