How To Fix /ACCGO/CAS_MSG420 - Delivery document missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 420

• Message text: Delivery document missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG420 - Delivery document missing ?

  The SAP error message /ACCGO/CAS_MSG420 Delivery document missing typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or related modules when the system expects a delivery document to be present but cannot find it. This can happen in various scenarios, such as during the processing of invoices, goods movements, or when generating reports.
  Causes:
  
  Missing Delivery Document: The most straightforward cause is that the delivery document has not been created or is not available in the system.
  Incorrect Document Flow: There may be an issue with the document flow where the delivery document was not properly linked to the subsequent documents (like invoices).
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database or issues with the configuration.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the delivery document.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  
  Solutions:
  
  Check for Delivery Document: Verify if the delivery document exists in the system. You can do this by using transaction codes like VL03N (Display Outbound Delivery) to check if the delivery has been created.
  Review Document Flow: Ensure that the document flow is correct. Check if the delivery document is linked to the relevant sales order or invoice.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies. This may involve checking the database for missing entries or running reports that highlight inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the delivery document. This may involve checking user roles and permissions.
  Consult Configuration: Review the configuration settings related to the delivery and invoicing processes. Ensure that all necessary settings are correctly configured.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or specific configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to Advanced Compliance Reporting and delivery processing for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.