How To Fix /ACCGO/CAS_MSG364 - Start of &1 by user &2 at &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_MSG -

  • Message number: 364

  • Message text: Start of &1 by user &2 at &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_MSG364 - Start of &1 by user &2 at &3 ?

    The SAP error message /ACCGO/CAS_MSG364 typically indicates that a certain process or transaction was started by a user at a specific time, but it may be related to issues with authorization, configuration, or system settings. Here’s a breakdown of the potential causes, solutions, and related information for this error message:

    Cause:

    1. Authorization Issues: The user may not have the necessary authorizations to start the process or transaction.
    2. Configuration Problems: There may be issues with the configuration of the application or module that is being accessed.
    3. System Settings: The system may not be set up correctly to allow the process to be initiated by the user.
    4. Process Restrictions: Certain processes may have restrictions on who can start them or under what conditions.

    Solution:

    1. Check User Authorizations:

      • Verify that the user has the necessary roles and authorizations to perform the action. This can be done through transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
      • If the user lacks the required authorizations, you may need to assign the appropriate roles or permissions.
    2. Review Configuration Settings:

      • Check the configuration settings for the specific module or process that is being initiated. Ensure that all necessary parameters are correctly set.
      • Consult with your SAP Basis or functional team to ensure that the configuration aligns with business requirements.
    3. System Logs and Traces:

      • Review system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
      • Use transaction ST22 to check for any dumps that may have occurred during the process initiation.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module or process to see if there are known issues or additional configuration steps required.
    5. Contact SAP Support:

      • If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check) to analyze authorization failures.
    • SAP Notes: Search for SAP Notes related to the error message or the specific module in the SAP Support Portal.
    • User Training: Ensure that users are trained on the processes they are expected to perform, including any prerequisites or restrictions.

    By following these steps, you should be able to identify the cause of the error message and implement a solution to resolve it.

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