How To Fix /ACCGO/CAS_MSG311 - Enter bank key

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 311

• Message text: Enter bank key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG311 - Enter bank key ?

  The SAP error message /ACCGO/CAS_MSG311 Enter bank key typically occurs in the context of financial transactions or when dealing with bank-related data in the SAP system. This error indicates that a required field, specifically the bank key, has not been filled in or is missing in the transaction or configuration you are trying to execute.
  Cause:
  
  Missing Bank Key: The most common cause of this error is that the bank key field is not populated in the relevant transaction or master data.
  Incorrect Configuration: The bank key may not be properly configured in the system, or the bank account may not be linked correctly to the relevant business partner or vendor.
  Data Entry Error: There may be a simple oversight where the user did not enter the bank key when it was required.
  
  Solution:
  
  
  Enter the Bank Key: 
  
  Navigate to the transaction or screen where the error occurred.
  Locate the field for the bank key and enter the appropriate value. The bank key is usually a unique identifier for the bank, such as a bank code or routing number.
  
  
  
  Check Master Data:
  
  If you are working with a vendor or customer, ensure that the bank details are correctly maintained in the master data.
  Go to the vendor or customer master record and verify that the bank key is filled in the relevant section.
  
  
  
  Configuration Check:
  
  If you have access to configuration settings, check the settings for bank accounts in the Financial Accounting (FI) module.
  Ensure that the bank key is correctly defined and linked to the appropriate company code.
  
  
  
  Consult Documentation: 
  
  If you are unsure about the correct bank key to use, consult your organization's documentation or reach out to your finance department for guidance.
  
  
  
  User Training: 
  
  If this error occurs frequently, consider providing additional training to users on how to properly enter bank details in the system.
  
  
  
  Related Information:
  
  Bank Key Definition: In SAP, the bank key is a unique identifier for a bank, which is used in various financial transactions, including payments and bank reconciliations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FK01 (Create Vendor), FK02 (Change Vendor), or FK03 (Display Vendor) to manage vendor bank details.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.