How To Fix /ACCGO/CAS_MSG165 - No rule data found for the given selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 165

• Message text: No rule data found for the given selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG165 - No rule data found for the given selection criteria ?

  The SAP error message /ACCGO/CAS_MSG165 No rule data found for the given selection criteria typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that the system could not find any applicable rule data based on the selection criteria provided in the transaction or process you are executing.
  Causes:
  
  
  Incorrect Selection Criteria: The criteria you are using to search for rules may not match any existing rules in the system. This could be due to incorrect parameters, such as date ranges, product types, or other filtering options.
  
  
  Missing Rule Data: The rules that you are trying to access may not have been created or activated in the system. This could happen if the configuration was not completed or if the rules were deleted.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain rules, leading to the perception that no data exists.
  
  
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from retrieving the rules.
  
  
  Solutions:
  
  
  Verify Selection Criteria: Double-check the selection criteria you are using. Ensure that all parameters are correct and that they correspond to existing rules in the system.
  
  
  Check Rule Configuration: Go to the rule configuration area in SAP CC and verify that the rules you expect to find are indeed created and active. If they are missing, you may need to create or activate them.
  
  
  Review Authorizations: Ensure that your user account has the necessary permissions to access the rules. You may need to consult with your SAP security team to verify your authorizations.
  
  
  Consult Logs and Traces: Check the application logs or traces for any additional error messages or warnings that might provide more context about why the rules are not being found.
  
  
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to ensure that the system is functioning correctly.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may be able to provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging for detailed information on rule configuration and management.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC that can help you navigate to the rule management areas.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/CAS_MSG165.