How To Fix /ACCGO/CAS_MSG028 - Cannot cancel document &2 with status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 028

• Message text: Cannot cancel document &2 with status &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG028 - Cannot cancel document &2 with status &1 ?

  The SAP error message /ACCGO/CAS_MSG028 indicates that you are trying to cancel a document that is not in a status that allows for cancellation. The message typically includes two placeholders: &1 for the current status of the document and &2 for the document number.
  Cause:
  The error occurs when:
  
  The document you are trying to cancel is already in a status that does not permit cancellation (e.g., it may be posted, completed, or in a locked state).
  The document may have already been processed or settled, making it non-cancellable.
  There may be dependencies or linked documents that prevent the cancellation of the current document.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Review the status of the document (&1) to understand why it cannot be canceled. You can do this by navigating to the document in the relevant SAP transaction (e.g., using transaction codes like FB03 for financial documents).
  
  
  Review Dependencies: Investigate if there are any dependent documents or transactions that are linked to the document you are trying to cancel. If there are, you may need to address those first.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with (e.g., Financial Accounting, Controlling) to understand the rules around document cancellation.
  
  
  Contact Support: If you are unable to determine the cause or find a solution, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Alternative Actions: If cancellation is not possible, consider whether you can reverse the effects of the document through other means, such as creating a reversing entry or adjusting related documents.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management in SAP, such as FB03 (Display Document), FB08 (Reverse Document), or others depending on your module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to perform cancellation actions in the system.
  
  By following these steps, you should be able to identify the reason for the error and take appropriate action to resolve it.