How To Fix /ACCGO/CAS_FLLW_MSG918 - Not allowed to perform this action: OE ticket contains an error/not found

/ACCGO/CAS_FLLW_MSG918 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 918

• Message text: Not allowed to perform this action: OE ticket contains an error/not found

Self-Explanatory Message

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/ACCGO/CAS_FLLW_MSG918 - Details

• The SAP error message /ACCGO/CAS_FLLW_MSG918 indicates that there is an issue with an OE (Operational Excellence) ticket, which is either not found or contains an error. This error typically arises in the context of SAP applications that deal with operational processes, such as SAP S/4HANA or SAP ECC, particularly in modules related to finance or logistics.
  
  Cause:
  
  Missing OE Ticket: The OE ticket referenced in the transaction does not exist in the system.
  Incorrect Ticket Reference: The ticket number may have been entered incorrectly, leading to a failure in locating the ticket.
  Status of the Ticket: The OE ticket may be in a status that does not allow further actions (e.g., closed, canceled, or in a locked state).
  Authorization Issues: The user may not have the necessary permissions to access or perform actions on the OE ticket.
  Data Integrity Issues: There may be inconsistencies or errors in the data associated with the OE ticket.
  
  
  Solution:
  
  Verify Ticket Existence: