How To Fix /ACCGO/CAS_FLLW_MSG620 - Error in evaluating umbrella tolerance

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 620

• Message text: Error in evaluating umbrella tolerance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG620 - Error in evaluating umbrella tolerance ?

  The SAP error message /ACCGO/CAS_FLLW_MSG620 related to "Error in evaluating umbrella tolerance" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the evaluation of umbrella tolerances, which are used to manage and control the billing and charging processes.
  Cause:
  
  Configuration Issues: The umbrella tolerance settings may not be correctly configured in the system. This can include incorrect thresholds or parameters that do not align with the business rules.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  Business Rules Violations: The transaction being processed may violate the defined business rules for umbrella tolerances, leading to the error.
  System Bugs: There could be bugs or issues in the version of SAP you are using that affect the evaluation of umbrella tolerances.
  
  Solution:
  
  Check Configuration: Review the configuration settings for umbrella tolerances in the SAP system. Ensure that all parameters are set correctly and align with your business requirements.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing entries. This may involve checking the relevant master data and transactional data.
  Review Business Rules: Ensure that the business rules defined for umbrella tolerances are appropriate and that the transaction adheres to these rules.
  Consult Documentation: Refer to the SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  System Update: If the issue is due to a bug, check if there are any available patches or updates for your SAP system that address this error.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  Documentation: Review the SAP Convergent Charging or Invoicing documentation for detailed information on umbrella tolerances and their configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.