How To Fix /ACCGO/CAS_FLLW_MSG468 - Return quantity is greater than delivered quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 468

• Message text: Return quantity is greater than delivered quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG468 - Return quantity is greater than delivered quantity ?

  The SAP error message /ACCGO/CAS_FLLW_MSG468 Return quantity is greater than delivered quantity typically occurs in the context of handling returns in the SAP system, particularly when dealing with logistics or inventory management. This error indicates that the quantity of items you are trying to return exceeds the quantity that was originally delivered.
  Cause:
  
  Incorrect Return Quantity: The most common cause is that the user has entered a return quantity that is greater than what was actually delivered.
  Data Entry Error: There may have been a mistake in data entry, such as miscounting the items or incorrectly referencing the delivery document.
  Delivery Document Issues: The delivery document may not have been updated correctly, or there may be discrepancies in the inventory records.
  Partial Deliveries: If the delivery was made in multiple shipments, the user may not be aware of how much was delivered in total.
  
  Solution:
  
  Verify Delivered Quantity: Check the original delivery document to confirm the quantity that was delivered. You can do this by navigating to the delivery document in SAP and reviewing the details.
  Adjust Return Quantity: If the return quantity entered is indeed greater than the delivered quantity, adjust the return quantity to match or be less than the delivered quantity.
  Check for Partial Deliveries: If the delivery was made in parts, ensure that you are accounting for all parts delivered before processing the return.
  Consult Inventory Records: Review the inventory records to ensure that they reflect the correct quantities and that there are no discrepancies.
  User Training: If this error occurs frequently, consider providing additional training to users on how to process returns correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and MB1A (Goods Withdrawal) to manage deliveries and returns effectively.
  SAP Documentation: Refer to SAP Help documentation for detailed information on handling returns and managing inventory.
  Support: If the issue persists after verifying the quantities and making adjustments, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully process the return.