How To Fix /ACCGO/CAS_FLLW_MSG345 - Instance for appl. doc mgr not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_FLLW_MSG -

  • Message number: 345

  • Message text: Instance for appl. doc mgr not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG345 - Instance for appl. doc mgr not found ?

    The SAP error message /ACCGO/CAS_FLLW_MSG345 Instance for appl. doc mgr not found typically indicates that the system is unable to find an instance of the application document manager (ADM) that is required for processing a specific application document. This can occur in various scenarios, particularly in the context of document management or when dealing with financial documents.

    Causes:

    1. Configuration Issues: The application document manager may not be properly configured in the system.
    2. Missing Instance: The specific instance of the application document manager that the system is trying to access may not be available or has not been started.
    3. Authorization Issues: The user may not have the necessary authorizations to access the application document manager.
    4. System Errors: There may be underlying system errors or issues with the SAP environment that are preventing the ADM from functioning correctly.

    Solutions:

    1. Check Configuration:

      • Verify that the application document manager is correctly configured in the system. This can be done by checking the relevant settings in the SAP configuration.
      • Ensure that the ADM is active and properly set up in the system.
    2. Start the ADM Instance:

      • If the ADM instance is not running, you may need to start it. This can typically be done through transaction codes like SICF (for services) or by checking the relevant background jobs.
    3. Review Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the ADM. This may involve checking user roles and profiles.
    4. Check System Logs:

      • Review the system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP you are using. There may be specific patches or updates that address this issue.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional insights or solutions based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, SM21, SLG1, and others that may help in diagnosing and resolving the issue.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
    • Documentation: Review the SAP Help Portal for documentation on application document management and related components.

    By following these steps, you should be able to diagnose and potentially resolve the error message regarding the application document manager instance not being found.

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